Keep Your Game Thriving After Launch
Ongoing support that maintains player engagement and game health. Community management, content updates, and continuous improvement for lasting success.
Back to HomeWhat This Service Delivers
Your game receives dedicated attention after launch. Someone monitors player feedback, tracks game health metrics, and coordinates updates. Community concerns get addressed promptly. Content releases stay on schedule. Technical issues receive quick response.
Imagine launching your game and having reliable support managing its ongoing needs. Events happen on time. The community feels heard and valued. Balance patches address real issues identified through data. Your game maintains momentum rather than fading after initial release.
This service provides the ongoing management that keeps games healthy long-term. You'll have a team watching player sentiment, coordinating with your development resources, and ensuring your game continues serving its community well.
Continuous Engagement
Regular events, content updates, and community interaction keep players invested. Your game stays fresh and relevant through ongoing support.
Proactive Management
Issues get identified and addressed before becoming problems. Data-driven decisions improve game health and player satisfaction over time.
The Challenge of Post-Launch Support
Launch day excitement fades quickly without ongoing support. Players expect regular updates, community engagement, and responsive management. Games that go silent after release lose momentum rapidly.
Maybe your development team focuses on building rather than maintaining. Player feedback piles up without clear organization. Community questions go unanswered. Event timing slips. Balance issues persist because data analysis takes time away from development.
Running live operations alongside development proves overwhelming. Different skills are needed. Community management requires constant attention. Coordinating updates while building new features creates scheduling conflicts. Something typically suffers.
Your game deserves dedicated operations support that keeps it healthy after launch. Someone focused on player experience, community health, and ongoing improvement. A team that handles the daily management while you focus on creating.
Our Live Operations Approach
We provide comprehensive post-launch support covering community management, content coordination, and game health monitoring. Our team becomes your ongoing operations partner.
Content Calendar Management
We develop and maintain content calendars ensuring regular player engagement. Events get planned, scheduled, and executed on time. Seasonal updates keep the game feeling fresh.
Our team coordinates with your development resources to ensure content readiness. Players see consistent activity and have reasons to return regularly.
Community Engagement
We manage community channels, respond to player questions, and maintain positive atmosphere. Player feedback gets organized and escalated appropriately. The community feels heard and valued.
Regular communication keeps players informed about updates, events, and development progress. We handle routine interactions while flagging significant concerns for your attention.
Game Health Monitoring
We track key metrics indicating game health. Player retention, engagement patterns, and balance issues get monitored continuously. Data analysis identifies trends requiring attention.
You receive regular reports showing how your game performs. We provide recommendations based on actual player behavior and feedback patterns.
Update Coordination
We coordinate patch releases, balance updates, and content deployments. Testing schedules get managed. Release communications inform players about changes. Issues get tracked and resolved.
Updates happen smoothly with minimal player disruption. Communication ensures players understand changes and their benefits.
Working Together on Game Operations
Our operations partnership begins with understanding your game and community. We integrate with your existing processes while bringing operational expertise.
Onboarding and Setup
We start by learning your game thoroughly. What are the core mechanics? Who comprises your player base? What community channels exist? This understanding informs our operational approach.
Initial setup establishes communication protocols, reporting structures, and escalation procedures. You'll know exactly how we work together and what to expect.
Daily Operations
We handle routine operational tasks daily. Community questions get answered. Player feedback gets organized. Metrics get tracked. Small issues get resolved quickly.
You receive brief daily summaries keeping you informed without overwhelming detail. Significant issues get immediate escalation. Routine matters stay handled.
Strategic Planning
Weekly planning sessions coordinate upcoming content, events, and updates. We review player feedback trends and game health metrics. Plans adjust based on what's working.
You participate in strategic decisions while we handle execution details. This balance lets you maintain creative control while benefiting from operational support.
Continuous Improvement
Monthly reviews assess operational effectiveness. What's working well? What needs adjustment? We refine processes based on experience and evolving needs.
Your operations support improves over time. We learn your game's unique needs and optimize our approach accordingly.
Investment in Ongoing Success
Live Operations Management
Comprehensive ongoing support and community management
Monthly retainer investment
This monthly investment ensures your game receives consistent operational support. Rather than handling operations alongside development, you have a dedicated team focused on keeping your game healthy.
Consider what reliable operations enable. Consistent player engagement through regular events. Quick response to issues and concerns. Data-driven improvements based on actual play patterns. Community that feels valued and heard. Your game maintains momentum long after launch.
Good operations support pays for itself through improved player retention and satisfaction. Games with active management retain players longer. Your investment creates lasting value through sustained community engagement.
Monthly Service Includes
Our Operations Methodology
Effective live operations require systematic approaches and clear processes. Our methodology ensures consistent support and measurable results.
Data-Driven Decision Making
We track metrics that matter for your game. Player retention, engagement patterns, and community sentiment guide operational decisions. Recommendations come from actual data rather than assumptions.
Regular reporting shows trends over time. You see what's working and what needs attention. This transparency helps make informed decisions about your game's direction.
Responsive Communication
Community questions receive timely responses. Players feel heard when concerns get acknowledged quickly. We maintain positive community atmosphere through consistent engagement.
Crisis situations get immediate attention. Our team coordinates responses to technical issues, community concerns, or unexpected problems. You're supported when urgent matters arise.
Ongoing Partnership Model
This service works on month-to-month basis with three-month minimum commitment. This structure provides operational continuity while allowing flexibility as needs evolve.
After initial commitment, engagement continues as long as beneficial. We scale support up or down based on your game's needs and community size.
Measurable Performance Tracking
We establish clear metrics tracking operational effectiveness. Community response times, event participation rates, and player satisfaction indicators show how operations perform.
Monthly reports document performance against established baselines. You see concrete evidence of value provided through our operational support.
Partnership Based on Results
Our operations partnership succeeds when your game thrives. We focus on delivering tangible value through consistent support and measurable improvements.
Comprehensive Onboarding
First two weeks focus on learning your game and community thoroughly. We establish processes, communication protocols, and success metrics before full operations begin.
Regular Performance Reviews
Monthly reviews assess operational effectiveness and game health trends. We discuss what's working, identify improvements, and adjust approach as needed.
Flexible Engagement Terms
After three-month minimum, engagement continues month-to-month. Scale support based on evolving needs. Pause or adjust as your situation changes.
Direct Communication Access
You have direct contact with operations team members. Questions get answered quickly. Urgent matters receive immediate attention regardless of time.
Getting Started With Operations Support
Ready to ensure your game receives ongoing support? Here's how our partnership begins.
Share Your Game Information
Tell us about your game and its current status. Is it launched or launching soon? What community channels exist? What operational support do you currently have?
Operations Assessment Call
We'll discuss your specific operational needs. What areas need support? What goals do you have for community growth? What challenges are you facing? This conversation helps us understand how to help.
Receive Operations Proposal
You'll get a detailed proposal outlining our operational approach, reporting structure, and service level agreements. This document clarifies exactly what support you'll receive.
Begin Operations Partnership
Onboarding starts with learning your game thoroughly. We establish processes and begin providing operational support. Your game receives dedicated attention from day one.
Keep Your Game Thriving Long-Term
Launch is just the beginning. Ongoing operations support ensures your game maintains momentum, engages players, and continues improving. Ready to discuss partnership?
Start Your ProjectQuestions? Contact us at info@frame-perf-ect.com or call +81 3-5669-0084
Explore Other Services
Looking for different types of arcade game development support? Check out our other specialized services.
Fighting Game Mechanics
Specialized development of complex fighting game mechanics with precise frame data, combo systems, and character balance for competitive play.
Narrative Design
Craft compelling narratives that enhance arcade gameplay without interrupting action flow. Story frameworks that add emotional depth while respecting arcade pacing.